The player from the United Kingdom had difficulty withdrawing her winnings of £47,568.80 from Nine Win casino. After verification and withdrawal requests, the casino unverified the account and eventually closed it while offering a refund. The casino later reopened the account and requested additional verification, which the player provided. The casino then re-verified the account and started processing the withdrawals.

Player’s account has been closed after a verification issue.

The Complaints Team had advised the player that it was common for withdrawals to take some time due to processing, possible KYC verification, or a high volume of withdrawal requests. The player later confirmed that the payout was received, but not in GBP, resulting in a conversion fee. The Complaints Team clarified that transaction and currency exchange fees were usually beyond the control of the casino and marked the complaint as resolved. The player from the United Kingdom had experienced difficulties with withdrawal from an online casino. Despite having their account verified and providing deposit proof multiple times, the casino consistently declined their withdrawal requests.

Troubleshooting Login Issues

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Customer support

Kith Brown is a seasoned online gambling expert with over a decade of experience in poker, casino, and sports betting. His extensive experience writing for and about the biggest names in online gambling gives him a unique perspective on the industry. He looks forward to sharing his insights with readers on NonStopCasinos.com.

Crypto Deposits and Withdrawals

The player from the United Kingdom faced ongoing verification issues, having submitted multiple forms of identification, including a driving license and birth certificate, without success. Customer support continued to provide scripted responses, preventing him from making withdrawals. The issue was resolved when the player confirmed receipt of all his winnings after nearly a month of delays. He was advised to ensure full verification before playing and to withdraw in smaller amounts during the process. The complaint was marked as ‘resolved’ in the system, and the player was encouraged to reach out for future issues. The player from the United Kingdom had made a deposit and found an error in their email which resulted in login issues.

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• The player from the UK, after having been granted VIP status, had noticed irregular transactions on the casino site.
• From creating an account to troubleshooting common login problems, we will cover every aspect in detail.
• The player was then forced to open a MiFinity account, which the casino needed to verify.
• The player from the United Kingdom claimed winnings between £2,500 and £3,000 were supposedly paid back into her playing account, but she insisted she did not play it back.
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Player’s withdrawal is delayed.

However, after the Complaints Team’s intervention and a two week wait, the player confirmed that his winnings had eventually been paid out. The player from the United Kingdom had requested a withdrawal less than two weeks prior to submitting the complaint. The player had been advised to provide a bank statement to confirm the non-receipt of the withdrawal, which was a standard procedure in such situations. However, the player did not respond to our messages and failed to provide the requested document.

Player’s withdrawal has been delayed.

With your Jokabet login credentials created, you can access your profile using any device that you want. However, things would be better if they updated the content to reflect the current offers. For example, even though there’s no longer a sports welcome bonus, one is still listed on the sportsbook page. The withdrawal limits are also 1,000 EUR per day, 3,000 per week, and 10,000 EUR per month. From looking at the latest information on the official site, we found that there was no separate welcome bonus for sports bettors. We found details of an expired bonus on the site and have included details of it in the expectation that it may be run again in future.

Mobile Website and Application

We did not find any unfair or predatory rules in the Terms and Conditions of Jokabet Casino during our review. This website is using a security service to protect itself from online attacks. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data.

• After the Complaints Team’s intervention and several exchanges with the casino, the player finally received his withdrawal after nearly two months.
• Upon review, it was confirmed that the player had placed several bets exceeding the allowed amount, leading to the rejection of the complaint.
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• The Complaints Team had marked the complaint as ‘unresolved’ and had advised the player to contact the Curacao Gaming Authority for further assistance.
• The player did not respond to further inquiries from the Complaints Team.
• The player from the United Kingdom had requested a refund for net deposits due to potential gambling addiction.

Player’s withdrawals are delayed, and his account is closed.

Place real money bets or use sports bonuses on Jokabet Bookmaker by registering today. The welcome package on Jokabet is sizable, generous, and with less demanding requirements, unlike its peers. Loyal players on the site also enjoy promotions occasionally and can participate in tournaments and win rewards. The player from the United Kingdom started with free spins and successfully increased their winnings to £12,000, but the casino confiscated all but £300. The player argued that the larger sum was won through wagering, not directly from the free spins.

Jokabet Casino Review

The player had provided proof of his attempts to withdraw and expressed frustration at the casino’s requests for additional verification. After the Complaints Team’s intervention and several exchanges with the casino, the player finally received his withdrawal after nearly two months. The issue had been resolved with the successful transfer of the player’s winnings. The player from Spain had encountered issues when depositing 50 euros to an online casino. Despite his attempts to resolve the issue through the casino’s chat service over a period of four days, no solution towards a refund had been provided.

Once logged in, players can instantly access over 4,800 games, including slots and live casino options, ensuring no delay between login and gameplay. After logging into our platform, players are greeted with an impressive selection of over 4,800 slot games. These JokaBet slots cater to all preferences, from classic themes to modern innovations. Fans of adventure-themed slots can explore titles like Book of Ra, which features an exciting Egyptian theme with expanding symbols. For those who prefer a lighthearted gaming experience, Sweet Bonanza offers cascading reels with colorful, candy-inspired graphics. Lastly, the Sunday Reload Bonus offers a 25 bonus up to €100 every weekend, ensuring both new and returning players are constantly rewarded.

• The complaint was marked as resolved after the player confirmed they were content with the situation.
• After communicating with the Complaints Team, he confirmed that he received a portion of the withdrawal, but failed to specify the amount.
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• We had asked the player for additional details and transferred his case to a colleague for further assistance.
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The complaints team had explained that they could not assist as the casino was operating under Curaçao laws, not UKGC. After a back-and-forth discussion, the player had informed the team that the casino had agreed to refund all of their losses. The complaints team had expressed their satisfaction with this outcome, despite not having been able to directly assist the player. The player from the United Kingdom had requested a withdrawal less than two weeks prior to submitting this complaint.

• The player claimed that all her documents had been verified before she made the deposit and she had requested a refund of her deposit.
• The player from Mexico had requested a withdrawal less than two weeks prior to submitting the complaint.
• The casino had confirmed that the refund was initially processed but due to technical issues, it had not been credited to the player’s account.
• The player from the United Kingdom had tried to withdraw his money three times but each transaction was cancelled by the payment system.
• The player’s account remained closed, and he expressed dissatisfaction with the casino’s communication.
• The objective is to ensure that players have multiple avenues to seek assistance, regardless of the nature or urgency of their concerns.

The player from the United Kingdom had been able to deposit and withdraw smaller amounts from the casino but then struggled to withdraw a £700 win. The player’s account had been fully verified, but his withdrawal attempts kept getting cancelled. After the player had communicated with the casino through chat, the casino processed the payment.

The player was receiving her winnings in daily amounts of £3000, in accordance with the casino’s terms and conditions. The player from the United Kingdom faced issues with withdrawal cancellations, receiving only automated responses. The site made the player wait 24 hours for payment approval, then declined without explanation or email follow-up. He tried multiple times to withdraw £1000 winnings and faced repeated failures and unhelpful advice from the casino. After intervention, we assisted the player in trying alternative withdrawal methods.

The Complaints Team had extended the inquiry period to allow for a response regarding the status of the withdrawal. However, due to a lack of communication from the player, the complaint was unable to be investigated further and was rejected. The player from the United Kingdom was in a dispute with Jokabet regarding a refund that had been pending for nearly two months. Despite having provided various forms of ID and a digital signature, the casino required a paper copy, which the player could not provide due to a lack of access to a computer or printer. The issue was resolved after the player arranged for the necessary documents to be completed and sent to the casino. The refund request was reviewed, and the player confirmed that the matter had been sorted.

Jokabet Casino Is Calling to You!

Jokabet is a platform for both casino and sports betting, offering exciting gaming options and decent odds on sports matches. With a decent welcome bonus and straightforward signup process, it’s easy to see what draws people in. From the moment you land on the website, the captivating design and intuitive user interface draw you in, setting the stage for what promises to be an exciting adventure. The game selection is a treasure trove, with an array of casino games that cater to every taste and skill level. Whether you’re a fan of themed slots, classic table games, or the live dealer experience, Jokabet has you covered.

Our experts recommend that players access Jokabet through the mobile site, as the available application is unstable due to compromised servers. The mobile casino sites are accessible via browsers like Google Chrome, Opera Mini, and Safari. Provision of pre-game and live odds on sporting/esports events happens daily on Jokabet. Explore bet markets such as double chance, handicap, home/away to win, and player to score on Jokabet Bookmaker.

He claimed that the online casino, Jokabet, cancelled withdrawals within 24 hours, despite his account being fully verified. We asked the player to provide a screenshot of his withdrawal history and enquired about his past withdrawal experiences. However, the player did not respond to our request for additional information. However, she had faced difficulties when the casino refused her withdrawal request of £100, failed to send a promised resolution email, and subsequently locked her out of her account. We had attempted to investigate the issue, asking for further details from the player, but received no response.

After our team advised her to wait for at least 14 days after requesting the withdrawal, she confirmed receiving her funds a couple of days later. The player from Quebec had requested a withdrawal less than two weeks prior to submitting the complaint. After communicating with the Complaints Team, he confirmed that he received a portion of the withdrawal, but failed to specify the amount.

The player from the United Kingdom had experienced withdrawal issues from a casino that seemingly didn’t accept UK players. After winning nearly 18k, verification of the player’s account had taken a week, only to be rejected and closed with the winnings still undelivered. The player claimed he did not use any VPN or IP-masking software and the account closure was https://jokabetcasino.org/ due to his location in the UK. After our intervention, the player reported that payment had been received. However, without further confirmation from the player that the situation was indeed resolved, we had to reject the complaint. The player from the UK experienced an unexpected balance reduction during a game after depositing £2.6k and activating a bonus.

Joka Bet provides login alerts and multi-factor authentication, notifying you immediately if any suspicious or unauthorized activity occurs on your account. With the help of HTML 5 technology, the site functions with ease across several smartphone brands operating on Android or iOS. For the Jokabet bookmaker, there is a 1.5x multiplier with a multi-boost promo. Bet on more than four events on a multiple-bet slip with 1.3 odds or more to qualify.

The Bonus Terms page has not been updated yet, but we talked to the customer support team and found out that there is no registration bonus for sports bettors. However, for the sake of transparency, we have included details of the previous offer in the expectation that something similar will be launched in future. After completing the Joka Bet casino signup, users unlock an array of exciting bonuses aimed at enhancing their gaming experience.

Despite meeting the wager requirements, the casino removed £1.1k due to a maximum win limit, a rule unknown to the player. After communication and review of all the necessary details/evidence and the explanation from the casino, the complaint was marked as resolved. The player from the United Kingdom had tried to withdraw his money three times but each transaction was cancelled by the payment system. Despite reaching out to live chat, he had had no success and received conflicting information regarding bank details. After reviewing the player’s case, we reached out to the casino for clarification.

With a wide array of gaming options, Jokabet ensures that players are never short of choices. The games are not only entertaining but also come with stunning graphics and immersive sound effects, elevating the overall gaming experience. It’s a virtual gaming paradise where every spin, deal, or bet holds the promise of excitement and fortune.

The player had not received his refund after several months, and the complaint remained unresolved due to the player’s lack of response to the latest inquiries from the Complaints Team. The player from Poland had experienced delays with KYC verification at Jokabet Casino, which led to his account remaining unverified and funds being frozen for twenty days. Despite having provided all necessary documents, he had received no practical assistance from the casino’s live chat support. Jokabet Casino responded by confirming the acceptance of the player’s documents and apologized for the delay.

As far as we know, no relevant casino blacklists include Jokabet Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play. All deposits are processed instantly and free of charge, with maximum deposits typically set at £2,089 for most methods. Meanwhile, the Bets Feed feature added more depth to the sports betting experience. Instead of working alone, any user can compare notes with others to see which potentially profitable events they may be missing.